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sinfest: go on internets

sushimustwrite in agnesscott

The day the email died

For those affected by the death of Agnes Scott's email server, here's a pro tip for you to prevent future panicking. Forward it to a Gmail account. Any other account that will check mail using POP3 works as well, but to the best of my knowledge your basic Yahoo and Hotmail do not. Therefore, this outline will assume that you are using Gmail.

1. Sign up for a Gmail account if you don't already have one. You can do that here.

2. After the account has been created, sign in.

3. Go to Settings in the upper right corner. Then click Accounts and Settings. Under Check Mail using POP3, click "Add POP3 email account".

4. Enter your ASC email address when the popup window appears. Enter your username (your ASC username) and password (your ASC email password). The POP server and port can be left alone. Now for the fun stuff.

* For the love of all that is holy, leave a copy of the message in your ASC box. Gmail does go down on occasion, you know. The rest are fine left alone if you don't know what they mean; however, if you're an experienced Gmail user, you may wish to tweak these.

5. Click Add Account. Gmail will try to fetch mail from your ASC account. If you were doing this before today, it would take a very long time, especially if you had a lot of mail in your inbox.

Tada! You're finished. You can also send email from Gmail as if it were from your ASC account and even import contacts. It's really easy, and the setting can be accessed from the same Accounts and Settings bar that you used to forward your ASC mail. Don't forget to come back next week. We'll talk about... malware.


What happened? The server died and everyone's mail was lost? eep.

Pretty much, yes. The email was down all weekend (and before?) until today. Here's the email from ITS (yes, I'm class of '09 and still on #Students).

"Student email services are back up. The mailbox database was corrupted and has prevented us from restoring all messages, contacts & calendar items to all student mailboxes. Some students will have some, and possible all, mailbox contents (mail, contacts & calendar), while others will have an empty mailbox. We regret we were unable to recover all student mailbox items.

Thank you for your patience as we worked to resolve this outage."
Wow, that royally sucks! ASC's ITS isn't that great. I did my work study through them and it was pretty ridiculus.
If they hadn't moved the ITS servers from where they were my first year, I'm sure they'd be in a foot of water by now. We had problems just with normal rainy season.

.... not really related to the current problem, just general ITS bitching!
Where was the former home of ITS, anyway? When I was there, it was (and probably still is) in the basement of Walters. I assume everything ITS-related, such as the servers, is there.
It still is in the basement of Walters. Which, as of when I did laundry there yesterday, was not flooded. But who knows. There doesn't seem to need to be a reason for the email/network/whatever to go down.